Frequently Asked Questions

 

1. What does Atelieh mean?

Atelier (pronounced "ah-tell-yey") is a French word meaning "workshop." 
Eh was added because I am proudly Canadian.

2. Why are your plushies so expensive??

I know it seems like a lot to pay for a plushie, but rest assured your money is directly supporting Canadian farmers & artisans. 

Every plushie is handmade with 100% wool directly purchased from Canadian farmers & yarn dyers. Years of work goes into raising the sheep, weeks go into processing & dyeing the yarn, and many hours are poured into designing and crocheting each one by hand.

I believe that the extra effort to support Canadians and help the planet is worth it.

For more information on my process, check out my page here

To help out with the cost, shipping is FREE for customers in Canada & USA for orders $49+. 

3. Why don't you offer free shipping internationally?

Unfortunately, shipping is expensive. But rest assured, you can still buy my plushies overseas! Simply enter your information at checkout and shipping will be calculated for you.

4. How are your products sustainable?

I've put together a page to showcase how my pieces are sustainable and locally made. You can check it out here.

In summary: 

  • Wool yarn produced by Canadian farmers is exclusively used. No acrylic (plastic) mass-produced yarns 
  • Wool batting is used for stuffing-- not polyester (plastic)
  • The shipping packages are compostable, not made from polyethylene